FAQ

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FAQ2019-04-08T12:14:15+01:00
What’s included with my ticket price?2019-10-07T17:00:59+01:00

Your ticket includes entry to the event, your own Copa Gin glass to take home, a satchel to carry it in and an exclusive G&R guide on arrival. Your two free 50ml spirit bottles are available when you exit for you to take home and enjoy. Complimentary samples from our guest distillers and admission to all masterclasses are also free of charge!

Is this event for me?2019-10-07T16:59:39+01:00

Our festival is suitable for all Gin and Rum lovers – whether you’re thirsty for knowledge or just want to let your hair down, this is the event for you! If you want to discover new favourites and become a gin master, your complimentary G&R guide and themed bars showcase over 120 Gins and Rums from all over the country and you can become a gin master at one of our masterclasses. Alternatively, bring along your friends and celebrate Gin and Rum from the dance floor! Our festival celebrates the diverse world of Gin and Rum drinkers and we have something for everyone.

What kind of drinks are available?2019-10-07T16:30:56+01:00

You will be spoilt for choice with over 120 of the best Gins and Rums on the market, including the best of British, spirits from around the world and a huge range of flavoured products. Our hand-picked products offer customers the chance to discover the highest quality Gins and Rums, many of which are exclusive to our festival.

What if I don’t like Gin or Rum?2019-10-07T16:31:53+01:00

For those yet to be converted to Gin and Rum, we also serve vodka, prosecco and Peroni, and cocktails are available in selected cities.

How much does the festival costs and how do I buy drinks?2019-10-07T16:32:29+01:00

Tickets to the Gin and Rum festival cost £15 and our bars operate on a token system. Tokens are available to buy at the token station on arrival via cash or card and cost £5 each. Each token can be exchanged for a standard measure of any Gin or Rum (25ml) with complimentary tonic/mixer and garnish at any of our bars. When you leave, any unused tokens can be used for cash value towards a bottle at our Festival Shop.

Will there be entertainment, seating and food?2019-10-07T16:33:21+01:00

Our award-winning resident DJ and live entertainment keep the party going throughout the festival, and delicious street food is available for sale from our on-site venders. Please note that this is not a seated event, although some venues may have some or limited seating available.

Will there be a photographer?2019-10-07T16:34:36+01:00

The Gin and Rum team will be taking photographs and video footage throughout the festival, and photos will be available on our Facebook page after the event. Feel free to tag yourselves and share these, and we would love for you to post your own photos on the event page!

Do I need to print my ticket off before I arrive?2019-10-07T16:35:41+01:00

Your tickets will be emailed to you and you can either print this and bring it with you or display them through a smartphone or tablet, as we scan the GR code. To avoid any delays, please have your ticket ready to be scanned.

Does the ticket have to be used by the person named on it?2019-10-07T16:43:12+01:00

No, as we understand that some people may purchase tickets at gifts.

If I go out, can I come back in?2019-10-07T16:44:56+01:00

You are always free to come in and out of the festival but only during your designated session time – please remember to keep your glass with you at all times.

What if I need a refund?2019-10-07T16:41:09+01:00

Unfortunately, tickets for the festival are non-refundable.

How do I contact Gin and Rum Festival?2019-10-07T16:41:50+01:00

If you have any other questions, feel free to email us at info@ginandrumfestival.com

LEGAL STUFF – EVENTS
As this is an 18+ event you may be asked to show ID ( Passport, Driving Licence or PASS Card) if you are lucky enough to look under 25. If you are unable to provide ID, you will not be admitted into the festival even with a valid ticket.
Gin and Rum Festival reserves the right to carry out photography and/or video recording at their events for publicity purposes and to reproduce images and footage on our website. By entering into this Agreement, you agree that Gin and Rum Festival and any party authorised by the Gin and Rum Festival may use such images in perpetuity and in any format whatsoever. You further agree that copyright in these materials is owned by Gin and Rum Festival.The current smoking legislation regarding smoking in public places applies at all of our festivals. The use of E-Cigarettes is not permitted at our festivals except in designated smoking areas.Please be aware that for your security, we may on occasion conduct bag searches on entry to the festival.

 

To ensure that everyone can have an enjoyable experience, we reserve the right to refuse admission to disruptive or aggressive attendees even if a valid ticket is produced. No refund will be issued in this case.

 

Only food purchased within Gin and Rum Festival may be consumed within the event.

 

It is the attendee’s responsibility to take care of their Gin and Rum Festival copa glasses. In the case of breakage, glasses will only be replaced at the retail price of £5.00 each.

 

It is the attendee’s responsibility to take care of all personal items. Gin and Rum Festival will not be held responsible for any loss, theft or damage to personal belongings.